Can I install your application on my own headset?

Yes, absolutely! If you own a Meta Quest 3 headset, you can easily purchase and install our apps directly on your device.

On which type of virtual reality headset do your applications work?

Currently, our core applications are compatible with the Meta Quest 3 as well as the 3s. For a custom project, we will assess together which headset is best suited to your needs.

Can a single subscription be used on multiple headsets?

For Officier 360, a subscription is required for each headset. For our other tools, a purchase per headset is necessary. You can also install multiple different tools on the same headset. For other needs, please contact us, we’ll be happy to offer a tailored solution.

How do I set up my tool for the first time?

Install the Meta Horizon app on your phone or tablet and follow the steps. The following tutorial videos are available to help you with an easy setup:
https://www.youtube.com/watch?v=wPQQ6vHlIN0

If your headset does not connect properly to the app, watch this video to troubleshoot connection issues:
https://www.youtube.com/watch?v=gjl294ua8iM

You can also contact us if you encounter any difficulties, we will gladly assist you.

Do I need an internet connection to use your apps?

To use the apps directly on the headset, you do not need an internet connection. However, a connection will be required for:

  • Technical support

  • Updates

  • Using our candidate evaluation program

  • Mirroring the headset to another display device

 

Can I use your apps without a computer?

No computer is required. However, you can use one to mirror the headset.

What happens if I don’t renew my Officer 360 subscription?

Only certain scenarios will remain accessible, without updates, new content, or technical support. You can renew your subscription at any time.

Can I install all the tools on the same headset?

Yes, all the tools can be used on the same headset.

Do you offer custom training sessions?

Yes, we offer custom training sessions with the tools suited to your needs. Contact us for more details.

Can I customize scenarios?

Yes, we can develop custom scenarios or tools, with development fees adjusted according to each request.

How can I project the image from my headset to another screen?

We invite you to watch the following video: https://www.youtube.com/watch?v=GPZP56VunvY to learn how to project your headset’s display onto your phone or another device. If you have a Google Chromecast, you can also connect the headset directly to it: simply connect both devices to the same Wi-Fi network. Your Chromecast will then appear in the ‘Cast’ tab on your headset.